The core difference
A real-time lead is delivered to the buyer within seconds of the consumer submitting a quote form. An aged lead is the same record delivered later — seven days, thirty days, ninety days, sometimes longer — at a steep discount. Both are TCPA-consented records; the difference is when the buyer receives them and at what price.
Contact rate and write rate
Real-time contact rates typically run 30% to 60% for a fast dialer operation. Write rates on contacted real-time leads run 5% to 25% depending on vertical, carrier mix, and agent skill. Aged contact rates run 5% to 20% across a full cadence. Aged write rates on contacted records run 1% to 8%. Both are real businesses; they just produce different funnel shapes.
Per-lead price by tier
- Aged: $0.50 to $3.00 per record across life, FE, health. ClosrLeads aged starts at $1.00.
- Real-time volume: $8 to $25 for life/FE/health; Medicare and IUL higher.
- Real-time form-filled: $25 to $70 with tight filters; up to $100+ for exclusive IUL.
Per-policy economics (the metric that matters)
Per-lead price is noise. Per-issued-policy cost is the real number. Example: 100 aged leads at $2 each = $200 spend; 1 policy issued at 1% write rate means $200 per policy. 100 real-time at $20 = $2,000 spend; 15 policies at 15% write rate means $133 per policy. Real-time is cheaper per policy despite the ten-times-higher per-lead price. This pattern holds for most verticals.
When real-time wins
- Agents are seated at dialers during defined hours.
- First-dial time can be under three minutes from webhook receipt.
- Caller ID health is maintained (DIDs not spam-flagged).
- The vertical is time-sensitive: OEP ACA, T65 Medicare Supplement, SR-22 auto.
When aged wins
- Agents run SMS-led cadence rather than dialer-first contact.
- The operation can work leads over two to three weeks (10 to 14 touches).
- The vertical tolerates longer shopping cycles: mortgage cash-out, Medigap outside T65, aged life.
- Budget sensitivity is high and per-policy cost is evaluated patiently.
How most productive agencies mix both
A typical well-run mix: real-time during peak dialer hours (for example, 10 AM to 7 PM local) to maximize agent utilization, aged feeding the SMS nurture queue during off-hours, and a monthly review of per-policy cost by source. Agencies that lean 100% in either direction usually leave money on the table. The two feed different parts of the same funnel.
Mistakes to avoid
- Burning real-time leads with slow first dial. Every added minute of delay costs measurable contact rate.
- Dialing aged leads on a three-day dialer burst instead of running a real cadence. This is wasted spend.
- Comparing providers on per-lead price instead of per-policy cost.
- Treating real-time and aged as substitutes rather than complements.
- Buying aged without SMS capacity. Aged without cadence is aged without conversion.
Written and fact-checked by The ClosrLeads Team.